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A caregiver supporting an older adult using a wheelchair at home

OHC Medical Supply · Houston, Texas

Medical equipment.
Life at home.

Find equipment for daily life, with guidance at every step.

Start a request any time, day or night.

AI phone assistance · 24/7

Equipment for life at home

Explore everyday equipment

A few starting points for mobility, bathing and home care. Your request is reviewed individually.

Blue four-wheel rollator with a padded seat, hand brakes and a storage pouch.

Mobility Aids

Rollators

Wheeled walking support. Discuss brake use, height, seat needs and your usual walking surfaces.

Equipment example. The team confirms the specific product, fit and availability.

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White shower chair with a backrest and four height-adjustable aluminum legs.

Bath and Safety

Shower chairs

Seated support for shower routines. Discuss shower dimensions, seat height and caregiver assistance.

Equipment example. The team confirms the specific product, fit and availability.

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Drive Medical15005LP full electric low-height hospital bed frame, shown without a mattress or side rails.

Home Medical Equipment

Hospital beds

Adjustable equipment for care at home. Discuss the provider’s order, room dimensions and access for delivery.

Example full electric hospital bed frame. Mattress, rails and available configurations are confirmed separately.

Start a request
Illustrative image of an older Black couple sharing a smile at home, with one person using a wheelchair

Complex Rehab Technology

Built around a person.
Not just a prescription.

Individually configured mobility, seating and positioning deserve a distinct process. Explore evaluation, configuration, funding review, fitting and service.

Complex Rehab services are available in Texas only.

Explore Complex Rehab

A clearer path forward

A conversation. A review. A plan.

  1. 01

    Start with a call

    Avery, our AI phone assistant, takes requests 24/7. Describe the equipment you need or ask for a callback.

  2. 02

    Review the details

    The team reviews documentation, equipment availability and benefits, and confirms whether a co-pay or other responsibility applies.

  3. 03

    Discuss the next step

    Ask about fitting, delivery and setup options for your location. Timing and arrangements depend on the reviewed request.

For referring providers

Your patient's next step,
with OHC.

Use OHC’s Parachute Health supplier page for electronic referrals, or call to discuss documentation and secure submission options.

Provider referrals
A medical professional working at a laptop

Good questions

Clarity before
the next step.

Equipment and coverage are individual. Here are a few useful starting points.

About benefits and documentation

An order and supporting documentation are commonly needed for equipment requested through insurance. Already have an order? Call and the team will guide secure document submission. If not, ask how to begin; a treating provider determines whether equipment is appropriate.

Yes. Avery, our AI phone assistant, takes requests 24/7 at 844-407-4440. You can also request a callback. Our team reviews documentation, availability and coverage before confirming next steps.

The team reviews your specific equipment and plan, verifies benefits and confirms whether a co-pay or other patient responsibility applies. A phone request is not a coverage decision or a dollar quote.

Call to confirm equipment availability and delivery options for your location.

Visit Patient support for questions about an existing request, delivery coordination or service. This website does not provide an order-status portal.

Confidence in your next step

Standards. Clarity. Support.

Accredited services, individual benefits review and a team you can reach.

ACHC Accredited

ACHC Accredited

DMEPOS & Rehabilitation Technology Supplier services

Optimistic Healthcare Solutions LLC, doing business as OHC Medical Supply, is accredited at our Houston location.

About OHC

Insurance & Coverage

Your coverage is personal. Our team can review your plan, equipment request and potential out-of-network options, then explain estimated patient costs. Benefits review is not a guarantee of payment.

Understand benefits and costs

People behind the process.

For help with an existing request, delivery coordination or equipment service, Patient Experience is your next step.

Reach Patient Experience

14520 Memorial Dr, Suite 22, Houston, TX 77079

Let’s review your insurance options

Have one of these plans? Ask us to review your options. These names are not a list of confirmed in-network plans.

  • MedicareOriginal Medicare
  • TriWestTRICARE West
  • Blue Cross
    Blue Shield
  • Medicaid
  • UnitedHealthcare
  • Humana
Explore coverage

Network participation and out-of-network benefits vary by the exact plan, equipment and service location. Some plans do not cover out-of-network care. Our team must confirm whether OHC can serve your request and explain estimated costs before you proceed. Medicaid managed-care and Medicare Advantage plans require separate review. Names identify coverage inquiries only and do not imply affiliation or endorsement.

Reviews and feedback

Hear from our community.

Read what others have shared, or tell us about your own experience with OHC.

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Here when you're ready

Let's begin with a conversation.

AI intake, 24/7. A personal next step, subject to review.

Call to Start a Request